Customer review by Terri Burns from Australia for The Jayakarta Bali

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The Jayakarta Bali - Beach Resort & Spa
Customer review by Terri Burns from Australia

Not a good experience
Comment by: Terri Burns on Tue, 08 Dec 2009 10:28:16 from Australia

3 families booked for 2 weeks in September School holidays. No one received correct rooms on arrival 2 families with 3 children each had requested adjoining rooms. None available. Checked in at 3.00pm and one family finally received correct room at 9.30 that night, still with a bed missing from the room. Not good after a very early start that morning and children Other family located at other ends of corridor. Husband stayed with son and wife with 2 daughters for 4 nights... Every day requested family room. Not good enough. Husband and wife were located the next day to poolside room with double bed as requested. On departure hassle with couple of account. Requested payment for alchohol that we hadnt used. managemt were very rude. Rooms fairly clean bathrooms needed attention Most staff very friendly. Lovely breakfast each morning and good location. Would return there if I could be guaranteed that there wouldnt be the hassles we experienced this time.

You best find this hotel/resort suitable for:
General Travellers

Would you stay here again?
No

	Value for price
	Check in process
	Staff helps
	Bed quality
	Room cleans
	TV conditions
	Pool
	Room Service
Average : 3/5

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INTERESTED IN THIS HOTEL? Please review available room rates:
R A T E S (US $)
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Room Type	Published Rates	Our Rates	Save	Breakfast	Booking
Standard Room	220	104	53%	Included	Book Now
Deluxe Room	237	108	54%	Included	Book Now
Cottage Pool View	242	113	53%	Included	Book Now
1 Bedroom Apartment	347	115	67%	Included	Book Now
2 Bedroom Apartment	495	192	61%	Included	Book Now
Junior Suite	344	247	28%	Included	Book Now
Executive Suite	429	331	23%	Included	Book Now

The above rates are valid until 31 March, 2013

Note:
Rates are per room per night, including tax & service charge
Rates are valid for Australian market only
Asian Market and all other Market Rates are available upon request

Compulsory New Years Eve Dinner (31/12): US$127 per person

High Season Period:
Add US$ 35 per room per night from 01 July - 15 September
Add US$ 40 per room per night from 24 December - 05 January